Questions 19 to 22 are based on the recording you have just heard.

Directions: In this section, you will hear three recordings of lectures or talks followed by three or four questions. The recordings will be played only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on Answer Sheet 1 with a single line through the centre.

    19.
  • A They do more harm than good.
  • B They have often been ignored.
  • C They do not help build friendship.
  • D They may not always be negative.
    20.
  • A Biased sources of information.
  • B Ignorance of cultural differences.
  • C Misinterpretation of Shakespeare.
  • D Tendency to jump to conclusions.
    21.
  • A They are hard to dismiss once attached to a certain group.
  • B They may have a negative impact on people they apply to.
  • C They persist even when circumstances have changed.
  • D They are often applied to minorities and ethnic people.
    22.
  • A They impact people more or less in the same way.
  • B Some people are more sensitive to them than others.
  • C A positive stereotype may help one achieve better results.
  • D A negative stereotype sticks while a positive one does not