Questions 9 to 12 are based on the passage you have just heard.

Directions: In this section, you will hear two passages. At the end of each passage, you will hear three or four questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on Answer Sheet 1 with a single line through the centre.

    9.
  • A Marketing strategies.
  • B Holiday shopping.
  • C Shopping malls.
  • D Online stores.
    10.
  • A About 50% of holiday shoppers.
  • B About 20%–30% of holiday shoppers.
  • C About 136 million.
  • D About 183.8 million.
    11.
  • A They have fewer customers.
  • B They find it hard to survive.
  • C They are thriving once more.
  • D They appeal to elderly customers.
    12.
  • A Better quality of consumer goods.
  • B Higher employment and wages.
  • C Greater varieties of commodities.
  • D People having more leisure time.