Questions 19 to 21 are based on the recording you have just heard.

Directions: In this section, you will hear three recordings of lectures or talks followed by three or four questions. The recordings will be played only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on Answer Sheet 1 with a single line through the centre.

    19.
  • A Respect their traditional culture.
  • B Attend their business seminars.
  • C Research their specific demands.
  • D Adopt the right business strategies.
    20.
  • A Showing them your palm.
  • B Giving them gifts of great value.
  • C Drinking alcohol on certain days of a month.
  • D Clicking your fingers loudly in their presence.
    21.
  • A They are very easy to satisfy.
  • B They have a strong sense of worth.
  • C They tend to be friendly and enthusiastic.
  • D They have a break from 2:00 to 5:30 p.m.