Questions 9 to 11 are based on the passage you have just heard.

Directions: In this section, you will hear two passages. At the end of each passage, you will hear three or four questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on Answer Sheet 1 with a single line through the centre.
    9.
  • A It helps passengers to take care of their pet animals.
  • B It has animals to help passengers carry their language.
  • C It uses therapy animals to soothe nervous passengers.
  • D It allows passengers to have animal travel with them.
    10.
  • A Avoiding possible dangers.
  • B Finding their way around.
  • C Identifying drug smugglers.
  • D Looking after sick passengers.
    11.
  • A Schedule their flights around the animal visits.
  • B Photograph the therapy animals at the airport.
  • C Keep some animals for therapeutic purposes.
  • D Bring their animals on board their plane.