Questions 19 to 21 are based on the recording you have just heard.

Directions: In this section, you will hear three recordings of lectures or talks followed by three or four questions. The recordings will be played only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on Answer Sheet 1 with a single line through the centre.
    19.
  • A Not playing a role in a workplace revolution.
  • B Not benefiting from free-market capitalism.
  • C Not earning enough money to provide for the family.
  • D Not spending enough time on family life and leisure.
    20.
  • A People would be working only fifteen hours a week now.
  • B The balance of power in the workplace would change.
  • C Technological advances would create many new jobs.
  • D Most workers could afford to have a house of their own.
    21.
  • A Loss of workers' personal dignity.
  • B Deprivation of workers' creativity.
  • C Deterioration of workers' mental health.
  • D Unequal distribution of working hours.