听力音频
听力原文

In my line of work, I receive a lot of emails. I also send a lot of emails. (22) Though social media an messaging apps have taken over some of the roles from email as a form of communication, email is likely to retain an important role for business communication in the future. Surprisingly, though, a lot of companies and organizations lack formal guidelines for emailing. As most of you will soon be entering the workforce, I would like to share with you my own rules for emailing. If someone sends you an email, reply to them acknowledging the email. A simple "thank you" let the sender know that their email has arrived safely, that it has not been lost among what could be 50 other emails that have arrived in your email inbox that day. (24)It's not necessary to reply to a mass email sent to numerous recipients. These emails are often informative rather than personalized correspondence requiring a response or action. (23) But it's common politeness to respond to a personal message, preferably within 24 hours of receiving it. It's also important to use proper English. Just because emails are a quick form of communication, doesn't mean emails, especially business emails, should be written using informal shortened forms of words. Think of an email as a letter. Spelling, grammar and punctuation should not be overlooked.(25) And never use capitals to emphasize a word or words in an email.It's the same as yelling.

未听先知

预览四道题各选项,由选项中的 communication, messaging apps, social media, response 和 reply 等词可推测,短文内容与电子媒介交流有关,涉及如何进行回复等内容。

详解详析

22. What does the passage say about email?

A)。

(详解)短文开头提到,尽管社交媒体和消息应用程序已经取代了电子邮件作为一种沟通方式的部分 功能,但电子邮件在将来的商务交流中可能仍将发挥重要作用。因此答案为A)。


23. What should one do upon receiving a personalized email?

B)。

(详解)短文中提到,回复个人邮件是一种礼貌,最好在24小时内回复。因此答案为B)。


24. What does the passage say about a mass email?

C)。

(详解)短文中提到,群发的邮件无须回复。因此答案为C)。


25. What should one do when writing a business email?

D)。

(详解)短文最后提到,在邮件中不要用大写字母来强调一个词或者多个词,用大写字母就如同大喊 大叫。因此答案为D)。